This Agreement is legally binding and serves to govern your use of this site. Please read its terms carefully before registering your account because they affect your legal rights and obligations. If you do not agree with any of the terms contained herein, kindly refrain from using this service.
Naira Direct reserves the right to update, revise, modify, or otherwise, reissue these terms without prior notice.
Your eligibility to access certain Naira Direct services also depends on the country in which you reside. At the moment, Naira Direct operates in Nigeria, and is only available to users who hold Nigerian bank accounts.
1.2. Naira Direct Services. Your Naira Direct account ("Naira Direct Account") encompasses the following basic Naira Direct services:
The risk of loss in trading or holding Digital Currency can be substantial. You should therefore carefully consider whether trading or holding Digital Currency is suitable for you in light of your financial condition.
2.1. Registration of Naira Direct Account. In order to use any Naira Direct services, you must first register by providing your full name, e-mail address, password, and affirm your acceptance of this Agreement. Naira Direct may, at our sole discretion, revoke account registrations, and/or limit the number of Naira Direct Accounts a single user may establish and maintain at any time.
2.2. Identity Verification. In order to use certain features of the Naira Direct Services, like buying a Digital Currency, you may be required to provide Naira Direct with personal information, including, but not limited to, your name, address, telephone number, e-mail address, date of birth, Bank Verification Number (BVN), National Identification Number (NIN), and information regarding your bank account (e.g., financial institution and account number). By submitting these or any other personal information as may be required, you confirm that the information provided is accurate and authentic, and you agree to update Naira Direct if any information changes.
You hereby authorise Naira Direct to, directly or through third parties, make any inquiries we consider necessary to verify your identity and/or protect against fraud, including to query identity information contained in public reports (e.g., your name, address, past addresses, or date of birth), to query account information associated with your linked bank account (e.g., name or account balance), and to take action we reasonably deem necessary based on the results of such inquiries and reports. You further authorise any and all third parties to which such inquiries or requests may be directed to fully respond to such inquiries or requests.
3.1. In General. The Hosted Digital Currency Wallet services allow you send supported Digital Currency to, and request, receive, and store supported Digital Currency from, third parties pursuant to instructions you provide through the Naira Direct Site (each such transaction is a "Digital Currency Transaction").
Naira Direct reserves the right to refuse to process or to cancel any pending Digital Currency Transaction as required by law or in response to a subpoena, court order, or other binding government order or to enforce transaction limits. Naira Direct cannot reverse a Digital Currency Transaction which has been broadcast to a Digital Currency network. The Hosted Digital Currency Wallet services are available only in connection with those Digital Currencies that Naira Direct, in its sole discretion, decides to support. Under no circumstances should you attempt to use your Hosted Digital Currency Wallet services to store, send, request, or receive digital currencies in any form that is not supported by Naira Direct. Naira Direct assumes no responsibility or liability in connection with any attempt to use Naira Direct Services for digital currencies that Naira Direct does not support.
3.2. Digital Currency Transactions. Naira Direct processes supported Digital Currency according to the instructions received from its users and we do not guarantee the identity of any user, receiver, requester or other party. You should verify all transaction information prior to submitting instructions to Naira Direct. In the event you initiate a Digital Currency Transaction by entering the recipient's Digital Currency address on the network, a network fee will be incurred. Once submitted to a Digital Currency network, a Digital Currency Transaction will be unconfirmed for a period of time pending sufficient confirmation of the transaction by the Digital Currency network. A transaction is not complete while it is in a pending state. Funds associated with transactions that are in a pending state will be designated accordingly, and will not be included in your Naira Direct Account’s available balance or be available to conduct transactions. Naira Direct may charge network fees (miner fees) to process a Digital Currency transaction on your behalf. Naira Direct will calculate the network fee in its discretion, although Naira Direct will always notify you of the network fee at or before the time you authorise the transaction.
3.3. Digital Currency Storage & Transmission Delays. Naira Direct securely stores all Digital Currency private keys in our control in a combination of online and offline storage. As a result, it may be necessary for Naira Direct to retrieve certain information from offline storage in order to facilitate a Digital Currency Transaction in accordance with your instructions, which may delay the initiation or crediting of such Digital Currency Transaction for 48 hours or more. You acknowledge and agree that a Digital Currency Transaction facilitated by Naira Direct may be delayed.
3.4. Third Party Payments. Naira Direct has no control over, or liability for, the delivery, quality, safety, legality or any other aspect of any goods or services (excluding Digital Currency bought or sold via the Naira Direct site) that you may purchase or sell to or from a third party (including other users of Naira Direct Services).
3.5 Advanced Protocols. Unless specifically announced on our website or through some other official public statement of Naira Direct, we do not support metacoins, coloured coins, side chains, or other derivative, enhanced, or forked protocols, tokens, or coins which supplement or interact with a Digital Currency supported by Naira Direct (collectively, “Advanced Protocols”). Do not use your Naira Direct account to attempt to receive, request, send, store, or engage in any other type of transaction involving an Advanced Protocol. The Naira Direct platform is not configured to detect and/or secure Advanced Protocol transactions and Naira Direct assumes absolutely no responsibility whatsoever in respect to Advanced Protocols.
3.6 Operation of Digital Currency Protocols. Naira Direct does not own or control the underlying software protocols which govern the operation of Digital Currencies supported on our platform. In general, the underlying protocols are open source and anyone can use, copy, modify, and distribute them. By using the Naira Direct platform, you acknowledge and agree that
4.1. Limited License. We grant you a limited, nonexclusive, nontransferable license, subject to the terms of this Agreement, to access and use the Naira Direct Site, and related content, materials, information (collectively, the "Content") solely for approved purposes as permitted by Naira Direct from time to time. Any other use of the Naira Direct Site or Content is expressly prohibited and all other right, title, and interest in the Naira Direct Site or Content is exclusively the property of Naira Direct and its licensors. You agree you will not copy, transmit, distribute, sell, license, reverse engineer, modify, publish, or participate in the transfer or sale of, create derivative works from, or in any other way exploit any of the Content, in whole or in part. "bitkoin.africa", and "Naira Direct" and all logos related to Naira Direct Services or displayed on the Naira Direct Site are either trademarks or registered marks of Naira Direct or its licensors. You may not copy, imitate or use them without Naira Direct's prior written consent.
4.2. Website Accuracy. Although we intend to provide accurate and timely information on the Naira Direct Site, the Naira Direct Site (including, without limitation, the Content) may not always be entirely accurate, complete or current and may also include technical inaccuracies or typographical errors. In an effort to continue to provide you with as complete and accurate information as possible, information may be changed or updated from time to time without notice, including without limitation information regarding our policies, products and services. Accordingly, you should verify all information before relying on it, and all decisions based on information contained on the Naira Direct Site are your sole responsibility and we shall have no liability for such decisions. Links to third-party materials (including without limitation websites) may be provided as a convenience but are not controlled by us. You acknowledge and agree that we are not responsible for any aspect of the information, content, or services contained in any third-party materials or on any third party sites accessible or linked to the Naira Direct Site,
4.3. Third-Party Applications. If, to the extent permitted by Naira Direct from time to time, you grant express permission to a third party to access or connect to your Naira Direct Account, either through the third party's product or service or through the Naira Direct Site, you acknowledge that granting permission to a third party to take specific actions on your behalf does not relieve you of any of your responsibilities under this Agreement. You are fully responsible for all acts or omissions of any third party with access to your Naira Direct Account. Further, you acknowledge and agree that you will not hold Naira Direct responsible for, and will indemnify Naira Direct from, any liability arising out of or related to any act or omission of any third party with access to your Naira Direct Account.
4.4. Prohibited Use. In connection with your use of the Naira Direct Services, and your interactions with other users, and third parties you agree and represent you will not engage in any Prohibited Business or Prohibited Use defined herein. We reserve the right at all times to monitor, review, retain and/or disclose any information as necessary to satisfy any applicable law, regulation, sanctions programs, legal process or governmental request. We reserve the right to cancel and/or suspend your Naira Direct Account and/or block transactions or freeze funds immediately and without notice if we determine, in our sole discretion, that your Account is associated with a Prohibited Use and/or a Prohibited Business.
4.5. Export Controls & Sanctions. Your use of the Naira Direct Services and the Naira Direct Site is subject to international export controls and economic sanctions requirements. By sending, receiving, buying, selling, trading or storing Digital Currency through the Naira Direct Site or Naira Direct Services, you represent and warrant that you will conform with those requirements.
4.6. Transactions Limits. The use of all Naira Direct Services is subject to a limit on the amount of volume, stated in Fiat Currency terms, you may transact or transfer in a given period (e.g., daily). Your transaction limits may vary depending on your payment method, financial institution and other factors. To find out your limits, please contact your financial institution.
4.7. Suspension, Termination, and Cancellation. Naira Direct may: (a) suspend, restrict, or terminate your access to any or all of the Naira Direct Services, and/or (b) deactivate or cancel your Naira Direct Account if:
If Naira Direct suspends or closes your account, or terminates your use of Naira Direct Services for any reason, we will provide you with notice of our actions unless a court order or other legal process prohibits Naira Direct from providing you with such notice. You acknowledge that Naira Direct's decision to take certain actions, including limiting access to, suspending, or closing your account, may be based on confidential criteria that are essential to Naira Direct's risk management and security protocols. You agree that Naira Direct is under no obligation to disclose the details of its risk management and security procedures to you.
You will be permitted to transfer Digital Currency or funds associated with your Hosted Digital Currency Wallet(s) and/or your Currency Wallet(s) for ninety (90) days after Account deactivation or cancellation unless such transfer is otherwise prohibited (i) under the law, including but not limited to applicable sanctions programs, or (ii) by a facially valid subpoena or court order. If Naira Direct suspends or closes your account, or terminates your use of Naira Direct Services for any reason Naira Direct reserves the right to require you to complete the Verification Procedures before permitting you with transfer or withdraw Digital Currency or Fiat Currency.
Right now, you cannot cancel or deactivate your Naira Direct Account. In the event whereby you wish to, please contact us at [email protected]. If you’re sending a cancellation request, you authorise us to cancel or suspend any pending transactions at the time of cancellation.
4.8. Relationship of the Parties. Naira Direct is an independent contractor for all purposes. Nothing in this Agreement shall be deemed or is intended to be deemed, nor shall it cause, you and Naira Direct to be treated as partners, joint ventures, or otherwise as joint associates for profit, or either you or Naira Direct to be treated as the agent of the other.
4.9. Password Security; Contact Information. You are responsible for maintaining adequate security and control of any and all IDs, passwords, hints, Bank Verification Numbers (BVNs), API keys or any other codes that you use to access the Naira Direct Services. Any loss or compromise of the foregoing information and/or your personal information may result in unauthorised access to your Naira Direct Account by third-parties and the loss or theft of any Digital Currency and/or funds held in your Naira Direct Account and any associated accounts, including your linked bank account(s) and credit/debit card(s). You are responsible for keeping your email address and telephone number up to date in your Account Profile in order to receive any notices or alerts that we may send you. We assume no responsibility for any loss that you may sustain due to compromise of account login credentials due to no fault of Naira Direct and/or failure to follow or act on any notices or alerts that we may send to you. In the event you believe your Naira Direct Account information has been compromised, contact Naira Direct Support immediately at [email protected].
4.10. Taxes. It is your sole responsibility to determine whether, and to what extent, any taxes apply to any transactions you conduct through the Naira Direct Services, and to withhold, collect, report and remit the correct amounts of taxes to the appropriate tax authorities. Your transaction history is available through your Naira Direct Account.
4.11. Unclaimed Property. If Naira Direct is holding funds in your account, and Naira Direct is unable to contact you and has no record of your use of the Services for several years, applicable law may require Naira Direct to report these funds as unclaimed property to the applicable jurisdiction. If this occurs, Naira Direct will try to locate you at the address shown in our records, but if Naira Direct is unable to locate you, it may be required to deliver any such funds to the applicable or jurisdiction as unclaimed property. Naira Direct reserves the right to deduct a dormancy fee or other administrative charges from such unclaimed funds, as permitted by applicable law.
5.1. Contact Naira Direct. If you have any feedback, questions, or complaints, contact us via Message Center located on your member dashboard, or email [email protected]. When you contact us please provide us with your name, address, and any other information we may need to identify you, your Naira Direct Account, and the transaction on which you have feedback, questions, or complaints.
5.2. Complaints. In the event of a complaint, please set out the cause of your complaint, how you would like us to resolve the complaint and any other information you believe to be relevant. We will acknowledge your complaint within 24 hours of its receipt if you contact us via our Message Center or email us at [email protected]. A Customer Support officer ("Officer") will consider your complaint. The Officer will consider your complaint without prejudice based on the information you have provided and any information provided by Naira Direct. Within one week of our receipt of your complaint, the Officer will address your complaint by sending you an e-mail ("Resolution Notice") in which the Officer will: (i) offer to resolve your complaint in the way your requested; (ii) make a determination rejecting your complaint and set out the reasons for the rejection; or (iii) offer to resolve your complaint with an alternative solution. Upon receipt of the Resolution Notice, you will have two business days to accept or reject the offer or determination, which you must do by following the instructions set out in the Resolution Notice. Failure to respond to a Resolution Notice will be deemed to be a withdrawal of the complaint and an acceptance that we have no liability to you regarding the subject matter of the complaint. If you are late in responding to the Resolution Notice, Naira Direct may treat your response as if it has been submitted on time.
5.3. Claims. You agree to use the complaints procedure of this Section 5 before filing any claim in a competent court. Failure to comply with this provision may be used as evidence of your unwillingness to settle the issue and/or the vexatious nature of the complaint.
6.1. Computer Viruses. We shall not bear any liability, whatsoever, for any damage or interruptions caused by any computer viruses, spyware, scareware, Trojan horses, worms or other malware that may affect your computer or other equipment, or any phishing, spoofing or other attack. We advise the regular use of a reputable and readily available virus screening and prevention software. You should also be aware that SMS and email services are vulnerable to spoofing and phishing attacks and should use care in reviewing messages purporting to originate from Naira Direct. Always log into your Naira Direct Account through the Naira Direct Site to review any transactions or required actions if you have any uncertainty regarding the authenticity of any communication or notice.
6.2. Release of Naira Direct; Indemnification. If you have a dispute with one or more users of the Naira Direct services, you release Naira Direct, its affiliates and service providers, and each of their respective officers, directors, agents, joint venturers, employees and representatives from any and all claims, demands and damages (actual and consequential) of every kind and nature arising out of or in any way connected with such disputes. You agree to indemnify and hold Naira Direct, its affiliates and Service Providers, and each of its or their respective officers, directors, agents, joint venturers, employees and representatives, harmless from any claim or demand (including attorneys' fees and any fines, fees or penalties imposed by any regulatory authority) arising out of or related to your breach of this Agreement or your violation of any law, rule or regulation, or the rights of any third party.
6.3. Limitation of Liability. IN NO EVENT SHALL Naira Direct, ITS AFFILIATES AND SERVICE PROVIDERS, OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, AGENTS, JOINT VENTURERS, EMPLOYEES OR REPRESENTATIVES, BE LIABLE (A) FOR ANY AMOUNT GREATER THAN THE VALUE OF THE SUPPORTED DIGITAL CURRENCY ON DEPOSIT IN YOUR Naira Direct ACCOUNT OR (B) FOR ANY LOST PROFITS OR ANY SPECIAL, INCIDENTAL, INDIRECT, INTANGIBLE, OR CONSEQUENTIAL DAMAGES, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH AUTHORIZED OR UNAUTHORIZED USE OF THE Naira Direct SITE OR Naira Direct SERVICES, OR THIS AGREEMENT, EVEN IF AN AUTHORIZED REPRESENTATIVE OF Naira Direct HAS BEEN ADVISED OF OR KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. THIS MEANS, BY WAY OF EXAMPLE ONLY (AND WITHOUT LIMITING THE SCOPE OF THE PRECEDING SENTENCE), THAT IF YOU CLAIM THAT Naira Direct FAILED TO PROCESS A BUY OR SELL TRANSACTION PROPERLY, YOUR DAMAGES ARE LIMITED TO NO MORE THAN THE VALUE OF THE SUPPORTED DIGITAL CURRENCY AT ISSUE IN THE TRANSACTION, AND THAT YOU MAY NOT RECOVER FOR LOST PROFITS, LOST BUSINESS OPPORTUNITIES, OR OTHER TYPES OF SPECIAL, INCIDENTAL, INDIRECT, INTANGIBLE, OR CONSEQUENTIAL DAMAGES IN EXCESS OF THE VALUE OF THE SUPPORTED DIGITAL CURRENCY AT ISSUE IN THE TRANSACTION.SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. Naira Direct SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS, IMPLIED OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Naira Direct SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND/OR NON-INFRINGEMENT. Naira Direct DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES THAT ACCESS TO THE SITE, ANY PART OF THE Naira Direct SERVICES, OR ANY OF THE MATERIALS CONTAINED THEREIN, WILL BE CONTINUOUS, UNINTERRUPTED, TIMELY, OR ERROR-FREE.
Naira Direct makes no representations about the accuracy or completeness of historical Digital Currency price data available on the Site. Naira Direct will make reasonable efforts to ensure that requests for electronic debits and credits involving bank accounts and debit cards are processed in a timely manner but Naira Direct makes no representations or warranties regarding the amount of time needed to complete processing which is dependent upon many factors outside of our control.
6.5. Amendments. We may amend or modify this Agreement by posting on the Naira Direct Site or emailing to you the revised Agreement, and the revised Agreement shall be effective at such time. If you do not agree with any such modification, your sole and exclusive remedy is to terminate your use of the Services and request to close your account. You agree that we shall not be liable to you or any third party for any modification or termination of Naira Direct Services, or suspension or termination of your access to Naira Direct Services, except to the extent otherwise expressly set forth herein. If the revised Agreement includes a material change, we will endeavour to provide you advanced notice via our website and/or email before the material change becomes effective.
6.6. Assignment. You may not assign any rights and/or licenses granted under this Agreement. We reserve the right to assign our rights without restriction, including without limitation to any Naira Direct affiliates or subsidiaries, or to any successor in interest of any business associated with Naira Direct Services. Any attempted transfer or assignment in violation hereof shall be null and void. Subject to the foregoing, this Agreement will bind and inure to the benefit of the parties, their successors and permitted assigns.
6.7. Severability. If any provision of this Agreement shall be determined to be invalid or unenforceable under any rule, law or regulation or any governmental agency, local, state, or federal, such provision will be changed and interpreted to accomplish the objectives of the provision to the greatest extent possible under any applicable law and the validity or enforceability of any other provision of this Agreement shall not be affected.
6.8 Change of Control. In the event that Naira Direct is acquired by or merged with a third party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from you as part of such merger, acquisition, sale, or other change of control.
6.9 Survival. All provisions of this Agreement which by their nature extend beyond the expiration or termination of this Agreement, including, without limitation, sections pertaining to suspension or termination, Naira Direct Account cancellation, debts owed to Naira Direct, general use of the Naira Direct Site, disputes with Naira Direct, and general provisions, shall survive the termination or expiration of this Agreement.
6.9b Governing Law. This Agreement will be governed by English law and the non-exclusive jurisdiction of the English courts.
6.9c Force Majeure. We shall not be liable for delays, failure in performance or interruption of service which result directly or indirectly from any cause or condition beyond our reasonable control, including but not limited to, any delay or failure due to any act of God, act of civil or military authorities, act of terrorists, civil disturbance, war, strike or other labor dispute, fire, interruption in telecommunications or Internet services or network provider services, failure of equipment and/or software, other catastrophe or any other occurrence which is beyond our reasonable control and shall not affect the validity and enforceability of any remaining provisions.
6.9d. English Language Controls. Notwithstanding any other provision of this Agreement, any translation of this Agreement is provided for your convenience. The meanings of terms, conditions and representations herein are subject to definitions and interpretations in the English language. Any translation provided may not accurately represent the information in the original English.
Prohibited Use You may not use your Naira Direct Account to engage in the following categories of activity ("Prohibited Uses"). The specific types of use listed below are representative, but not exhaustive. If you are uncertain as to whether or not your use of Naira Direct Services involves a Prohibited Use, or have questions about how these requirements apply to you, please contact us at [email protected].
By opening a Naira Direct Account, you confirm that you will not use your Account to do any of the following:
Prohibited Businesses In addition to the Prohibited Uses described above, the following categories of businesses, business practices, and sale items are barred from Naira Direct Services ("Prohibited Businesses"). Most Prohibited Businesses categories are imposed by Card Network rules or the requirements of our banking providers or processors. The specific types of use listed below are representative, but not exhaustive. If you are uncertain as to whether or not your use of Naira Direct Services involves a Prohibited Business, or have questions about how these requirements apply to you, please contact us at [email protected].
By opening a Naira Direct Account, you confirm that you will not use Naira Direct Services in connection with any of following businesses, activities, practices, or items:
Conditional Use Express written consent and approval from Naira Direct must be obtained prior to using Naira Direct Services for the following categories of business and/or use ("Conditional Uses"). Consent may be requested by contacting [email protected]. Naira Direct may also require you to agree to additional conditions, make supplemental representations and warranties, complete enhanced on-boarding procedures, and operate subject to restrictions if you use Naira Direct Services in connection with any of following businesses, activities, or practices:
Naira Direct uses multi-level systems and procedures to collect and verify information about you in order to protect Naira Direct and the community from fraudulent users, and to keep appropriate records of Naira Direct's customers. Your access to one or more Naira Direct Services, and limits including withdrawal and trading limits, Quickbuy limits, Currency Wallet transfer limits, and limits on transactions from a payment method may be based on the identifying information and/or proof of identity you provide to Naira Direct and the limits set by your financial institution.
Naira Direct may require you to provide or verify additional information, or to wait some amount of time after completion of a transaction, before permitting you to use any Naira Direct Services and/or before permitting you to engage in transactions beyond certain volume limits.
You may contact your financial institution to enquire about your daily/weekly limits, and to request larger limits.
This policy describes how Naira Direct delivers communications to you electronically. We may amend this policy at any time by providing a revised version on our website. The revised version will be effective at the time we post it. We will provide you with prior notice of any material changes via our website.
Electronic Delivery of Communications You agree and consent to receive electronically all communications, agreements, documents, notices and disclosures (collectively, "Communications") that we provide in connection with your Naira Direct Account and your use of Naira Direct Services. Communications include:
We will provide these Communications to you by posting them on the Naira Direct website, emailing them to you at the primary email address listed in your Naira Direct profile, communicating to you via instant chat, and/or through other electronic communication such as text message.
Hardware and Software Requirements In order to access and retain electronic Communications, you will need the following computer hardware and software:
How to Withdraw Your Consent You may withdraw your consent to receive Communications electronically by e-mailing us at [email protected]. If you fail to provide or if you withdraw your consent to receive Communications electronically, Naira Direct reserves the right to immediately close your Account or charge you additional fees for paper copies.
Updating your Information It is your responsibility to provide us with a true, accurate and complete e-mail address and your contact information, and to keep such information up to date. You understand and agree that if Naira Direct sends you an electronic Communication but you do not receive it because your primary email address on file is incorrect, out of date, blocked by your service provider, or you are otherwise unable to receive electronic Communications, Naira Direct will be deemed to have provided the Communication to you.
You may update your information by logging into your account and visiting my profile or by contacting our support team via the Message Center on your member dashboard.
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